Telecaller Jobs Opening in Lord Krishna financial services Ltd at Delhi
Job Description
Job Summary:
We are looking for an enthusiastic, friendly, and motivated Telecaller to join our team. The Telecaller will be responsible for reaching out to potential customers, addressing inquiries, generating leads, and promoting products or services offered by the company. The ideal candidate will have excellent communication skills, a friendly personality, and the ability to build rapport over the phone.
As a Telecaller, you will play a vital role in achieving sales targets, maintaining customer relationships, and contributing to the growth of the company. You will be required to make outbound calls to prospective clients, follow up on inquiries, and assist with customer concerns.
Key Responsibilities:
1. Outbound Calling:
Make outbound calls to potential customers, generating interest in the company’s products or services.
Introduce the company’s offerings, explain features and benefits, and address any questions or concerns the customer may have.
Conduct cold calls to identify new sales opportunities and increase the customer base.
Follow up with leads and potential clients who have shown interest in the past but did not make a purchase.
2. Lead Generation and Qualification:
Identify and qualify potential leads by engaging customers in conversations to determine their needs and interest in the product/service.
Maintain a list of potential customers and their details, ensuring all relevant data is recorded accurately.
Work with the sales team to pass on qualified leads and track the progression of the lead through the sales pipeline.
3. Customer Support and Query Resolution:
Respond to customer inquiries, provide product/service details, and address any concerns they may have regarding pricing, availability, or terms and conditions.
Handle customer objections professionally and provide solutions to convert prospects into clients.
Provide a high level of customer service, ensuring that customers feel valued and respected during each interaction.
4. Sales Target Achievement:
Work toward meeting daily, weekly, and monthly sales targets by making calls and converting prospects into customers.
Record the outcome of every call made, whether the lead was converted, or the customer’s needs were not met, and report results to the supervisor.
Keep track of sales and follow-ups, ensuring timely action and updates for future reference.
5. Data Management and CRM Maintenance:
Update and maintain customer information in the company’s Customer Relationship Management (CRM) system or database.
Ensure that all leads, customer data, and interactions are accurately documented for future follow-up.
Track and monitor customer feedback, providing insights to the team to improve future calls and customer satisfaction.
6. Coordination and Reporting:
Coordinate with the sales and marketing teams to ensure alignment of sales strategies and customer communication.
Report regularly to supervisors and managers regarding call metrics, lead progress, and achieved targets.
Identify market trends and customer preferences to contribute to the refinement of sales scripts and strategies.
7. Product Knowledge and Training:
Stay up-to-date with the company’s products, services, and promotions to communicate accurate information to potential clients.
Participate in training programs to enhance communication and sales skills and to stay informed about any changes in product offerings or market conditions.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
About Company
Delhi 
Freshers 
Salary not disclosed 
BA
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
BA
Delhi
Freshers
Salary not disclosed
BA
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, BA, 12th Pass (HSE), Vocational Training
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, BA, 10th Pass (SSC)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE) 
