Telecaller

Novel Research House

0 Years

15000 - 18000 Monthly

Apply Now Please Wait...

Posted: 26 Sep 24

Job Description

Job Title: Telecaller

Location: Vijay Nagar, Indore

Job Type: Full-Time

Job Summary:

We are seeking a motivated and results-driven Telecaller to join our dynamic sales team. The successful candidate will be responsible for reaching out to potential and existing customers, promoting our products/services, answering questions, and generating sales or leads over the phone. This role requires excellent communication skills, a customer-focused approach, and the ability to work effectively under pressure.

Key Responsibilities:

Outbound Calls: Make outbound calls to prospective and existing customers to introduce and promote products or services.
Lead Generation: Identify potential customers, create sales opportunities, and follow up on leads.
Customer Interaction: Engage with customers to understand their needs, provide relevant information, and answer queries.
Sales Pitch: Deliver scripted or personalized sales pitches, highlighting key features and benefits of products or services.
Target Achievement: Meet daily, weekly, and monthly sales targets as set by the management.
Customer Relationship Management: Maintain accurate records of customer interactions, and update customer information in the database.
Feedback Collection: Gather customer feedback and share it with the relevant teams for continuous improvement.
Follow-Up: Conduct timely follow-up calls to ensure customer satisfaction and build long-term relationships.
Collaboration: Work closely with the sales and marketing teams to align telecalling strategies with business goals.

Key Skills & Qualifications:

Education: High school diploma or equivalent. A degree in marketing, communications, or a related field is a plus.
Experience: Prior experience in telecalling, telemarketing, or sales is preferred but not mandatory.
Communication Skills: Excellent verbal communication skills in [specify languages], with a friendly and confident phone presence.
Sales Acumen: Strong understanding of sales principles and the ability to persuade and convince customers.
Customer Focus: Ability to handle customer queries and concerns with patience and professionalism.
Problem-Solving: Ability to think on your feet and provide quick, effective solutions to customer issues.
Time Management: Ability to manage time effectively, prioritize tasks, and meet deadlines.
Team Player: Ability to work independently as well as in a team environment.
Tech Savvy: Basic computer skills and familiarity with CRM software or databases.

More information about this Telecaller Job

Please go through the below FAQs to get all answers related to the given Telecaller job

What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, BSc, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 18000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Indore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.

Job Particulars

Role bpo telecaller

Education Diploma, B.Com, BA, BBA/BBM, BCA, BSc, 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id2529986

Job Category Diploma , BPO , BSc/BCA/BBM

Locality Address A.B. Road.

State Madhya Pradesh

Country India

About Company

Novel Research House (Research Analyst) is Research House firm and registered with SEBI (Securities and Exchange Board of India) INH000012218. We provide Research services, comprehensive solution, research support and unique product to client. The pursuit of growth requires more than mere opinions. With our research team you can spot real opportunities of trading in all the segment of market. Our research team provides you the tools to succeed the right way. Novel Research House scope of work shall be restricted to providing you services in the equity and commodity market based on compliance with the SEBI regulation and circular issued their under. Our strategy is centred on our client retention, effective planning can help us preserving client and also help us unlock opportunities for future generation.

Similar Jobs