Telecaller Jobs Opening in Parshwa Padmavati Industries Pvt Ltd at Ghatkopar West, Mumbai
Telecaller
Job Description
- Make outbound calls to prospective customers
- Answer inbound calls from customers
- Schedule appointments
- Provide information about products or services
- Gather customer feedback
- Follow up with customers to provide new products or services
- Document customer feedback
- Resolve issues
- Build relationships with customers
Key Responsibilities
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Outbound and Inbound Calls:
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Make outbound calls to potential customers to promote products, services, or offers.
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Handle inbound calls from customers who may have inquiries, complaints, or need support.
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Ensure a high level of professionalism and courtesy when speaking with customers on the phone.
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Lead Generation and Qualification:
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Identify potential leads through various sources such as online databases, referrals, or company records.
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Qualify leads by gathering necessary information to determine if they are interested in the product/service being offered.
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Schedule follow-up calls or appointments for further discussions or sales activities.
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Product or Service Promotion:
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Effectively communicate product or service features and benefits to prospects or existing customers.
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Tailor the pitch to suit the customer's needs, preferences, or pain points.
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Provide information about promotions, discounts, or new product offerings to increase sales opportunities.
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Customer Support and Information:
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Address customer queries, explain product details, and resolve concerns to ensure customer satisfaction.
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Offer basic troubleshooting, product support, or guidance for services provided.
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Keep customers informed about the status of their orders, services, or upcoming events.
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Data Entry and CRM Management:
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Maintain accurate records of customer interactions, leads, and sales in the CRM (Customer Relationship Management) system.
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Ensure all relevant customer information is updated, such as contact details, inquiries, and purchase history.
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Follow up on leads and convert them into customers, tracking progress through sales pipelines.
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Sales and Target Achievement:
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Work towards achieving personal sales targets and contribute to team sales goals.
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Report regularly to the supervisor or manager regarding call statistics, conversion rates, and sales results.
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Meet or exceed KPIs (Key Performance Indicators) set by the company for call volume, conversions, or customer satisfaction.
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Customer Relationship Building:
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Build a rapport with customers to foster long-term relationships, ensuring continued engagement.
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Use customer feedback to improve service delivery and provide insights for improvements.
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Encourage customers to return or recommend the service to others.
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Follow-Up and Closing Sales:
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Follow up on initial calls to ensure potential customers have all the information needed to make a decision.
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Close sales and finalize transactions by providing payment options or contract details.
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Handle rejections professionally and maintain a positive attitude while attempting to convert leads.
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More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 10th Pass (SSC)
- What are the salary requirements for this job?
- Ans: The salary range is between 11000 and 14000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
About Company
Mumbai 
Freshers 
Salary not disclosed 
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC)
Mumbai
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE)
Delhi, Gurgaon, Mumbai
Freshers
Salary not disclosed
10th Pass (SSC)
Mumbai, Mumbai Suburbs
Freshers
Salary not disclosed
Diploma, 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, BSc, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE) 
