Telecaller Jobs Opening in Pivotal management at Gwalior

Telecaller

Pivotal management

0 Years

7000 - 10000 Monthly

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Posted: 12 Nov 24

Job Description

We are expanding our team and are looking for dedicated and motivated individuals to join our telecalling team.

Key Responsibilities:

Inbound/Outbound Calls: Make calls to prospective clients/customers to generate leads, offer products or services, and follow up on inquiries.

Customer Interaction: Handle customer queries, provide information about /services, and information support for issues or concerns.
Lead Qualification: Gather necessary information from potential clients to qualify them for the sales team or further engagement.

Data Entry and CRM Updates: Accurately log all interactions and update client details in the CRM system.
Feedback Collection: Conduct surveys or gather feedback from customers to improve service quality and client satisfaction.
Meeting Targets: Achieve monthly/weekly KPIs and sales targets while maintaining a high level of customer satisfaction.
Team Collaboration: Work closely with the sales and customer service teams to ensure smooth communication and delivery of services.

Key Skills:

Excellent communication and interpersonal skills

Strong listening and problem-solving abilities

Goal-oriented with the ability to meet or exceed targets

Basic knowledge of MS Office Ability to work in a fast-paced environment

Experience in telecalling or customer service (preferred but not mandatory)

Educational Qualification:

Minimum High School Diploma (12th grade)Bachelor’s degree (preferred, but not required)

Experience: Freshers are welcome, prior experience in telecalling or customer service is a plus.

Benefits:

Competitive salary and performance incentives

Opportunity for career growth and skill development

Friendly and dynamic work environment

How to Apply: Please send your resume to email .

More information about this Telecaller Job

Please go through the below FAQs to get all answers related to the given Telecaller job

What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), B.Com, BA, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 7000 and 10000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Gwalior.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.

Job Particulars

Role bpo telecaller

Education Certificate Course (ITI), Diploma, B.Com, BA, 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id2559256

Job Category Diploma , BPO

Locality Address

State Madhya Pradesh

Country India

About Company

About Pivotal Management: Pivotal Management is a leading company, Finance specializing in debt collection and recovery, committed to achieving targets with proper conduct. committed to delivering high-quality solutions to our clients.

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