Telecaller Jobs Opening in QUA Loan at DLF Phase 3, Gurgaon City Centre, MG Road, Gurgaon, Gurgaon

Telecaller

QUA Loan

0 Years

18000 - 28000 Monthly

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Posted: 01 Mar 25

Job Description

QUA Loan is looking for a multilingual Telecaller who is fluent into Kannada, Telugu, Marathi, Tamil to join our team. As a telecaller, you will be responsible for managing customer inquiries, handling sales calls, providing product/service information, and maintaining customer satisfaction. The ideal candidate will have excellent communication skills, be patient, and show an eagerness to help customers, with a passion for learning and improving.

Key Responsibilities:

Handle inbound and outbound calls to assist customers or prospects in Kannada, Telugu, Marathi, Tamil.
Respond to customer queries, provide information, and offer solutions via phone, email, or chat.
Follow up with leads to convert inquiries into sales or appointments.
Assist with product/service issues, complaints, and requests, ensuring customer satisfaction.
Provide accurate information about products, services, promotions, and company policies.
Maintain records of customer interactions, transactions, and issues.
Achieve performance goals set by the company (e.g., sales targets, customer satisfaction rates).
Escalate complex issues to senior staff as needed.
Update customer details and process data into the company database.
Work effectively within a team environment to meet team and company objectives.

Required Skills:

Fluency in Kannada, Telugu, Marathi and Tamil
Excellent communication and interpersonal skills.
Ability to handle difficult situations and customer complaints with patience.
Strong problem-solving skills and attention to detail.
Basic computer skills (MS Office, CRM systems).
A positive attitude and a passion for helping people.

Job Type: Full-time

Pay: ₹18,000.00 - ₹28,000.00 per month

Benefits:

Food provided
Health insurance
Provident Fund

Schedule:

Day shift

More information about this Telecaller Job

Please go through the below FAQs to get all answers related to the given Telecaller job

What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
What are the salary requirements for this job?
- Ans: The salary range is between 18000 and 28000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Gurgaon.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.

Job Particulars

Role bpo telecaller

Education BA

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id2629073

Job Category BPO

Locality Address DLF Phase 3 , Gurgaon City Centre, MG Road, Gurgaon , Sector 15, Gurgaon , Sector 21, Gurgaon

State Haryana

Country India

About Company

Welcome to QUA Loan, your trusted partner in personal finance solutions. As a premier digital lending platform under Naman Finlease Private Limited, we specialize in providing fast, convenient, and short-term unsecured personal loans to salaried individuals across India. Our mission is to make our customers feel empowered with full access to credit, simplifying the loan process through the use of innovative technology and customized solutions that meet their unique financial needs.

At QUA Loan, we understand that life can be unpredictable when it comes to the medical emergencies. There comes other sets of expenditures such as wedding expenses, home improvements, etc. So to cater to every need of an individual, we’re here to ensure that financial hurdles don’t hold you back. With our fully digital platform services, you can apply for a loan in minutes, track your application status in real-time and receive funds directly into your bank account.

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