Telecaller

Ratsel International

0 Years

Not disclosed

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Posted: 09 Jan 25

Job Description

Job Title: Telecaller (Onsite)

Shift: Canada Shifts (Night Shifts)

Eligibility: Female Freshers Only

Job Summary

Ratsel International is seeking energetic and motivated **female freshers** to join our team as **Telecaller** for onsite positions at our Mindspace office. The role involves engaging with clients and customers based in Canada. Candidates should have excellent communication skills and a customer-oriented approach.

### **Key Responsibilities**:

- Make outbound calls to potential clients/customers in Canada.

- Manage incoming calls and handle customer inquiries.

- Build positive relationships with customers by addressing their needs and resolving any concerns.

- Maintain detailed records of client interactions in the system.

- Collaborate with the team to meet daily/weekly targets.

- Provide feedback on customer interactions to improve service quality.

### **Required Skills**:

- **Excellent communication skills** in English (verbal and written).

- Basic computer knowledge and experience with MS Office tools.

- Strong interpersonal and listening skills.

- Ability to work in **Canada shifts (night shifts)**.

- Enthusiastic and driven with a positive attitude.

### **Qualifications**:

- Educational qualification: Minimum 12th pass or pursuing graduation.

- Fresher candidates preferred.

### **Job Type**: Full-time

### **Job Location**: Onsite (Mindspace, Hyderabad)

More information about this Telecaller Job

Please go through the below FAQs to get all answers related to the given Telecaller job

What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 2 job openings for Telecaller in our Organisation.

Job Particulars

Role bpo telecaller

Education 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id2597077

Job Category BPO , Female

Locality Address Madhapur

State Telangana

Country India

About Company

At Ratsel International, we specialize in providing tailored IT consulting services designed to enhance your business operations. From technology strategy and infrastructure to cybersecurity and software development, our team of experts is dedicated to driving your success in the digital age. We are dedicated to empowering your success through a unique blend of expertise in IT Consulting, Overseas Education, and Digital Marketing . Our mission is to provide innovative solutions that drive growth and transformation in every facet of your business and personal aspirations.

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