Telecaller Jobs Opening in SOUTHERN ACADEMY OF MARITIME STUDIES at Besant Nagar, Chennai
Telecaller
Job Description
Key Responsibilities
1. Outbound Calling
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Make outbound calls to customers using provided leads, contact lists, or CRM systems.
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Introduce the company’s products or services in a clear and persuasive manner.
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Follow communication scripts as necessary and adapt conversations to suit customer responses.
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Explain product features, pricing, and benefits to generate interest and drive conversions.
2. Lead Generation & Follow-Ups
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Identify potential customers and generate new leads through cold calling or follow-up with previous inquiries.
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Maintain regular contact with prospects and follow up with leads to nurture interest and close sales.
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Record details of customer interactions, queries, and responses in the database or CRM software.
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Share qualified leads with the sales or business development team for further engagement.
3. Customer Support
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Answer incoming calls and respond to inquiries from customers regarding products, services, billing, or general information.
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Handle customer complaints or escalate issues to senior staff when required.
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Provide timely and accurate information to ensure a high level of customer satisfaction.
4. Sales Support
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Achieve daily, weekly, and monthly call and conversion targets as assigned by the supervisor.
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Upsell or cross-sell products where appropriate based on customer needs and company offerings.
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Participate in promotional campaigns or special calling drives for product launches or seasonal sales.
5. Documentation & Reporting
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Maintain and update accurate call logs, records, and reports as per company guidelines.
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Provide daily or weekly performance reports to the supervisor, including number of calls made, leads generated, conversions, and follow-ups pending.
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Update customer details and status on CRM systems in real-time.
6. Team Collaboration
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Coordinate with internal departments like sales, marketing, and customer service to ensure seamless operations.
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Participate in regular team meetings, training sessions, and feedback discussions to improve calling strategies and outcomes.
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Share customer feedback, objections, and market trends with the team for process improvement.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 25000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
About Company
Chennai 
Freshers 
Salary not disclosed 
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BHM, BSc
Chennai
0 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Pondicherry, Chennai, Ashok Nagar
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Chennai
0 to 3+ Years
Salary not disclosed
Diploma, B.Com, BSc, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std
Chennai
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE) 
