Telecaller

Springs insitution

0 Years

10000 - 12000 Monthly

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Posted: 24 Aug 24

Job Description

Key Responsibilities:

Prospect Engagement:
Make outbound calls to potential students who have shown interest in our courses.

Provide detailed information about the institute’s programs, admission procedures, and benefits.

Answer any questions or concerns potential students may have about the courses.

Lead Conversion:
Identify and qualify leads by assessing the needs and interests of prospective students.

Follow up with leads through calls, emails, and text messages to encourage enrollment.

Schedule appointments for counseling sessions, campus visits, or interviews with the admissions team.

Database Management:
Maintain an accurate and up-to-date database of all leads and interactions.

Track the progress of each lead through the admissions pipeline.

Generate daily, weekly, and monthly reports on call activities, lead conversion rates, and other key metrics.

Collaboration:
Work closely with the admissions and marketing teams to align calling efforts with ongoing campaigns and promotions.

Provide feedback on the quality of leads and common inquiries to help improve marketing strategies.

Customer Service:
Deliver excellent customer service by addressing inquiries politely and professionally.

Handle objections and ensure that each prospective student has a positive experience with the institute.

Qualifications:
Education: Minimum of a high school diploma; a degree in any discipline is preferred.

Experience: Prior experience in telecalling, customer service, or sales is preferred but not mandatory.

Skills:
Strong communication skills with a clear and pleasant phone voice.

Ability to build rapport quickly and maintain a positive attitude.

Basic computer skills and familiarity with CRM software.

Good organizational skills and attention to detail.

Ability to work in a target-driven environment.

More information about this Telecaller Job

Please go through the below FAQs to get all answers related to the given Telecaller job

What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 12000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Mangalore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.

Job Particulars

Role bpo telecaller

Education Diploma, BA, 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id2509102

Job Category Diploma , BPO

Locality Address Balmatta

State Karnataka

Country India

About Company

About Us:

Springs Institute is a leading educational institution with a commitment to excellence in teaching, research, and industry collaboration. Our Logistics and Supply Chain Management department aims to equip students with the knowledge and skills required to succeed in a dynamic and competitive global marketplace. We offer a supportive and inclusive working environment that fosters professional growth and development.

Springs Institute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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