Telecalling Jobs Opening in Filosha Infotech Private Limited at Bangalore
Job Description
Selected intern's day-to-day responsibilities include:
1. Be First point of contact for all inbound queries and is responsible for quality lead generation from these queries
2. Reach out to existing and potential customers to present our product and service offering
3. Ensure call, email, WhatsApp, and all external communication etiquettes and templates are followed and adhered to
4. Learn details about our product and service offerings
5. Address any questions or issues customers may have
6. Communicate with customers to understand their requirements and need
7. Offer solutions based on clients' needs and capabilities
8. Direct prospects and leads to the demand and supply team
9. Keep an updated customer database
10. Track and document calls
Skills & Qualifications:
1. Pursuing/Completed Bachelor's degree in any discipline
2. Proven experience as telesales/Inside Sales representative handling both inbound and outbound calls
3. Ability to learn about products and services and describe/explain them to prospects
4. Experience in working with Zendesk or similar ticketing tools
5. Experience with Cloud Telephony tools
6. Fluent in English and Hindi, additional languages will be a plus
7. Excellent communication and interpersonal skills
8. Cool-tempered and able to handle rejection
9. Outstanding negotiation skills with the ability to resolve issues and address complaints
1. Be First point of contact for all inbound queries and is responsible for quality lead generation from these queries
2. Reach out to existing and potential customers to present our product and service offering
3. Ensure call, email, WhatsApp, and all external communication etiquettes and templates are followed and adhered to
4. Learn details about our product and service offerings
5. Address any questions or issues customers may have
6. Communicate with customers to understand their requirements and need
7. Offer solutions based on clients' needs and capabilities
8. Direct prospects and leads to the demand and supply team
9. Keep an updated customer database
10. Track and document calls
Skills & Qualifications:
1. Pursuing/Completed Bachelor's degree in any discipline
2. Proven experience as telesales/Inside Sales representative handling both inbound and outbound calls
3. Ability to learn about products and services and describe/explain them to prospects
4. Experience in working with Zendesk or similar ticketing tools
5. Experience with Cloud Telephony tools
6. Fluent in English and Hindi, additional languages will be a plus
7. Excellent communication and interpersonal skills
8. Cool-tempered and able to handle rejection
9. Outstanding negotiation skills with the ability to resolve issues and address complaints
Skill(s) required
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Number of openings
5
More information about this Telecalling Job
Please go through the below FAQs to get all answers related to the given Telecalling job
- What are the job requirements to apply for this Telecalling job position?
- Ans: A candidate must have a minimum of fresher as an Telecalling
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecalling is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecalling position?
- Ans: There are immediate 5 job openings for Telecalling in our Organisation.
Job Particulars
Role bpo telecaller
Education BA
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id2289049
Job Category Internship , BPO
Locality Address
State Karnataka
Country India
About Company
Filosha Infotech Private Limited
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