Telephone Operator

BTW Financial Services and IMF Pvt Ltd

0 Years

13000 - 15000 Monthly

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Posted: 26 Dec 24

Job Description

Job Description:
Handling the incoming and outgoing calls

Understanding the purpose of the call and handling the call to the concerned person

Maintaining the reports on a daily basis

Cross-checking the inquiries in the CRM and ensuring all the calls are connected to the clients

To ensure the callback calls are connected in the specified time

Maintaining the decorum in the telephone department.

Answer and direct telephone calls promptly and professionally.

Provide accurate information to callers and address their inquiries.

Transfer calls to the correct departments or personnel.

Record and relay messages accurately.

Maintain and update the telephone directory and other contact lists.

Assist callers with general questions and provide routine information.

Handle emergency calls according to established protocols.

Perform basic clerical duties, such as filing and data entry, as needed.

More information about this Telephone Operator Job

Please go through the below FAQs to get all answers related to the given Telephone Operator job

What are the job requirements to apply for this Telephone Operator job position?
- Ans: A candidate must have a minimum of fresher as an Telephone Operator

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 13000 and 15000 Monthly. The Salary will depend on the interview. This Telephone Operator is a Full Time in Mumbai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Telephone Operator is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Telephone Operator position?
- Ans: There are immediate 1 job openings for Telephone Operator in our Organisation.