Telesales Executive Jobs in Kolkata - Kytheratech IT Solutions
Customer Care Executive
Kytheratech IT Solutions
1 to 3+ Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, BA, M.Com, M.Pharm, MA, BBA/BBM, BCA, BEd, BHM, BSc, MCA, MS, MSc, MSW, PG Diploma, 12th Pass (HSE), Vocational Training 
Expired
Posted: 19 Jan 17
Job Description
Job Description:-
As a Telecaller, you would be responsible for calling the customers located in USA, Australia, and New Zealand and sell our products to them. You will be trained and coached on both products and selling skills.
The responsibilities of the job are as below:-
An ideal candidate for this job would be:-
Salary: 30 to 40 % hike on your current CTC.
As a Telecaller, you would be responsible for calling the customers located in USA, Australia, and New Zealand and sell our products to them. You will be trained and coached on both products and selling skills.
The responsibilities of the job are as below:-
- Work directly with customers via telephone, and email to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services
- Educates customers on product offerings and services to improve their 'on-line presence' and explains pricing and answers questions from customers building value in the customer relationship.
- Follows up with the customer via telephone or email following initial sales contact.
- Identifies customer issues and provides appropriate solutions via up sell of additional products and or services and obtains customer commitment and facilitates delivery of the product.
- Places a minimum of 60 outbound calls each dayConsistently meets departmental sales goals Continued product education to better service customer callsMaintains an accurate daily record of sales in sales tracker.
An ideal candidate for this job would be:-
- One or more years experience of Telesales in a high volume fast paced environment
- Strong customer service and telesales skills
- Experienced with Web Based Applications and Windows
- Good organizational skills and the ability to multi-task and prioritize in a high-volume fast paced environment
- Ability to manage sensitive and critical client information
- Excellent verbal and written communication skillsProblem-solving and decision-making skills6. Superior closing skills
Salary: 30 to 40 % hike on your current CTC.
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, BA, M.Com, M.Pharm, MA, BBA/BBM, BCA, BEd, BHM, BSc, MCA, MS, MSc, MSW, PG Diploma, 12th Pass (HSE), Vocational Training
Who can apply Experienced (1 to 3+ Years)
Hiring Process Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id266096
Job Category Diploma , BSc/BCA/BBM , 1 to 3 Yr Exp , Tech Support
Locality Address
State West Bengal
Country India
About Company
Customer Service is not a department, it's Everyone's job as Customers may forget what you said but they'll never forget how you made them feel. For more information, please visit our website.
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