Telesales Executive Jobs Opening in Nivesh Wala at Anand Vihar, Chandni Chowk, East Patel Nagar, Noida, Kolkata, Delhi
Job Description
Overview
A Telesales Executive is a vital part of the sales team responsible for generating sales and business opportunities through outbound calls, emails, and other communication channels. The primary objective of a Telesales Executive is to reach out to potential and existing customers, introduce products or services, and convert inquiries into sales. This role requires excellent communication skills, the ability to build rapport quickly, and a results-driven attitude.
Telesales Executives often work in a fast-paced environment where targets are regularly set and measured. The role may be based in a call center or a corporate office and can include both B2B (business-to-business) and B2C (business-to-consumer) sales.
Key Responsibilities
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Outbound Calling: Make a high volume of outbound sales calls daily to potential or existing customers to introduce products or services.
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Lead Generation: Identify and qualify leads through cold calling, referrals, online research, and existing databases.
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Customer Engagement: Understand customer needs, answer queries, and provide appropriate product or service information to create interest and encourage purchases.
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Sales Conversion: Use persuasive communication skills to close sales and meet or exceed individual and team sales targets.
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CRM Management: Maintain detailed and accurate records of calls, sales, and customer interactions using Customer Relationship Management (CRM) software.
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Follow-Up: Conduct timely follow-ups with prospective clients who have shown interest or requested additional information.
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Objection Handling: Address and overcome customer objections with confidence and professionalism, offering solutions and alternatives as needed.
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Market Research: Keep up to date with industry trends, product knowledge, and competitor offerings to effectively position the company's services.
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Feedback & Reporting: Provide feedback to sales managers on customer reactions, campaign performance, and market conditions. Prepare regular reports detailing call outcomes, pipeline status, and sales performance.
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Collaboration: Work closely with the marketing and sales teams to align strategies, share insights, and improve lead conversion rates.
Required Skills and Qualifications
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Communication Skills: Excellent verbal communication skills with a clear and confident telephone manner. Strong listening skills are essential to understand customer needs and provide appropriate responses.
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Sales Acumen: Demonstrated ability to meet or exceed sales targets. Prior experience in telesales or a similar sales role is highly desirable.
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Customer-Focused Approach: A friendly, persuasive, and helpful attitude to establish trust and maintain long-term customer relationships.
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Organizational Skills: Ability to manage time efficiently, prioritize tasks, and handle multiple calls and follow-ups simultaneously.
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Technical Proficiency: Familiarity with CRM software, basic computer applications (MS Office), and the ability to quickly learn new systems and tools.
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Persistence and Resilience: Ability to handle rejection positively and maintain motivation and enthusiasm throughout the day.
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Adaptability: Willingness to learn and adapt to changing scripts, strategies, or product offerings.
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Teamwork: Ability to work independently and as part of a team to achieve shared goals.
More information about this Telesales Executive Job
Please go through the below FAQs to get all answers related to the given Telesales Executive job
- What are the job requirements to apply for this Telesales Executive job position?
- Ans: A candidate must have a minimum of fresher as an Telesales Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, BSc
- What are the salary requirements for this job?
- Ans: The salary range is between 11000 and 15000 Monthly. The Salary will depend on the interview. This Telesales Executive is a Full Time in Noida, Kolkata, Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telesales Executive is a work from home job?
- Ans: Yes,its a Work from Home Job.
- How many job vacancies are opening for the Telesales Executive position?
- Ans: There are immediate 1 job openings for Telesales Executive in our Organisation.