Telesales Executive - Personal Loans Jobs Opening in Fincrif India Pvt Ltd at Noida City Centre, Sector 15, Noida, Sector 18, Noida, Gurgaon, Noida, Delhi
Telesales Executive - Personal Loans
Job Description
Position: Telesales Executive - Personal Loans
Department: Personal Loans
Reports To: Team Leader / Sales Manager
The Telesales Executive for Personal Loans is responsible for achieving sales targets by reaching out to potential customers, understanding their financial needs, and offering suitable loan solutions. This role involves telephonic interactions, handling customer inquiries, and maintaining a strong focus on delivering excellent customer service.
Key ResponsibilitiesSales and Customer Engagement:
- Make outbound calls to potential customers to promote personal loan products.
- Identify and understand customer needs, and suggest the most appropriate loan product.
- Convert inquiries into successful sales through effective communication and persuasion.
Target Achievement:
- Meet or exceed weekly, monthly, and annual sales targets as assigned.
- Track and achieve key performance indicators (KPIs) related to lead conversion, revenue generation, and call handling time.
Customer Relationship Management:
- Maintain accurate and updated customer records in the CRM system.
- Build and maintain strong customer relationships to encourage repeat business and referrals.
Product Knowledge:
- Stay updated on the latest product features, benefits, and company policies.
- Provide clear and accurate information to customers about loan terms, interest rates, and repayment plans.
Compliance and Documentation:
- Ensure all sales processes and communications comply with regulatory and company standards.
- Assist customers in completing loan application forms and gathering necessary documents.
Team Collaboration:
- Collaborate with team members and management to share strategies, resolve challenges, and achieve collective goals.
- Participate in training programs to enhance sales skills and product knowledge.
Educational Background:
- High school diploma or equivalent (Bachelor’s degree preferred).
Experience:
- Prior experience in telesales, telemarketing, or financial services is preferred.
- Experience in personal loan sales will be an advantage.
Key Skills:
- Excellent verbal communication and interpersonal skills.
- Strong persuasive and negotiation abilities.
- Basic knowledge of financial products, especially personal loans.
- Proficient in using CRM tools and basic computer applications.
Behavioral Attributes:
- Target-oriented and self-motivated.
- Ability to handle rejections gracefully and persist with a positive attitude.
- Strong problem-solving skills and adaptability.
- Location: Office-based (may include remote working in some cases).
- Working Hours: Regular business hours, with potential shifts based on business needs.
- Compensation: Fixed salary with performance-based incentives.
More information about this Telesales Executive - Personal Loans Job
Please go through the below FAQs to get all answers related to the given Telesales Executive - Personal Loans job
- What are the job requirements to apply for this Telesales Executive - Personal Loans job position?
- Ans: A candidate must have a minimum of fresher as an Telesales Executive - Personal Loans
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 13000 and 23000 Monthly. The Salary will depend on the interview. This Telesales Executive - Personal Loans is a Full Time in Gurgaon, Noida, Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telesales Executive - Personal Loans is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telesales Executive - Personal Loans position?
- Ans: There are immediate 1 job openings for Telesales Executive - Personal Loans in our Organisation.