Training Manager (Customer Support) Jobs in Bangalore - Bounce
Training Manager Customer Support
Bounce
Expired
Posted: 18 Nov 19
Job Description
Training Manager (Customer Support)
Bengaluru, Karnataka
Training Manager:
- Team handling experience is a must
- Induction & Orientation
- Designing product and process content
- Implements training plans which are aligned with the business strategies
- Should have a good understanding of customer touchpoints like Calls" emails web chat etc.
- Conduct TNI / TNA for different roles in the organization and for other stakeholder engaged in delivering/implementing program
- Should prepare MIS reports/Ad hoc training reports."
- Should support and mentor new trainers."
- Should be ready to deliver training across locations."
- Must have excellent communication and stakeholder management skills
- Conducts management skills training and follows-up with participants to assess utilization of new skills
- Prepare training calendar based on annual academic planning
Job Particulars
Education Any Post Graduate, Any Graduate
Who can apply Freshers and Experienced (0 to 3+ Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id756508
Job Category 1 to 3 Yr Exp , Tech Support
Locality Address
State Karnataka
Country India
About Company
Bounce (formerly known as Metro Bikes) is India's first smart mobility solution, with a mission of making daily commute stress-free, time-saving, reliable and convenient.
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