Trust And Safety - Professional Jobs Opening in FRND at BTM, Electronic City, HSR, Bangalore
Job Description
Job Overview
FRND is seeking a motivated and detail-oriented Trust and Safety - Professional, with a focus on User Research to join our team. The candidate will be responsible for conducting thorough research and analysis to identify major potential frauds & other unethical behaviors on our platform. This role is critical in ensuring the integrity and safety of our user community.
Key Responsibilities:
1. Conduct User Research: Perform detailed investigations into user activities, profiles, and behaviors to identify potential fraud, sleaze, and other unethical activities.
2. Reporting: Prepare clear and concise reports with detailed findings, including evidence of potential fraudulent or unethical behavior.
3. Collaboration: Work closely with other members of the due diligence team, customer support, and legal departments to ensure comprehensive investigations.
4. Compliance: Ensure that all investigations are conducted in compliance with legal and regulatory requirements, as well as company policies.
5. Continuous Improvement: Contribute to the development and improvement of research methodologies and tools to enhance the efficiency and effectiveness of the due diligence process.
Qualifications:
Fluency in any one of the Indic languages (Hindi, Telugu, Tamil, Malayalam & Kannada)
Strong customer interaction skills and the ability to build user trust
Basic understanding of social media platforms and user behaviour
Cultural understanding of Indian culture, especially related to the specified languages
Strong-critical thinking, attention to detail, and communication skills
Ability to work independently and as part of a team
Previous experience in user research, fraud detection, or trust & safety is preferred but not required.
Previous experience in sales, customer support or any role with frequent customer interaction in a B2C setting is a plus.
Additional Requirements:
Integrity: High ethical standards and a commitment to maintaining confidentiality
Adaptability: Ability to handle sensitive information and adapt to changing priorities and technologies.
Why FRND?
Embrace a culture that values insights and problem-solving, empowering you to tackle unique challenges head-on.
Unlock the potential for both competitive compensation packages and rapid career growth as you embark on this journey with us.
Gain support in connecting with industry professionals and expanding your network.
NOTE: This is an in-office role
6 days working and rotational shift
Hiring only male candidates for this role
More information about this Trust and Safety - Professional Job
Please go through the below FAQs to get all answers related to the given Trust and Safety - Professional job
- What are the job requirements to apply for this Trust and Safety - Professional job position?
- Ans: A candidate must have a minimum of fresher as an Trust and Safety - Professional
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BHM, BSc, B.FashionTech, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 18000 and 40000 Monthly. The Salary will depend on the interview. This Trust and Safety - Professional is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Trust and Safety - Professional is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Trust and Safety - Professional position?
- Ans: There are immediate 1 job openings for Trust and Safety - Professional in our Organisation.
Job Particulars
About Company
FRND, an innovative audio dating and friend discovery ecosystem for Bharat, is trying to transform the dating landscape. Focusing on the next billion non-English speaking internet users, it's changing how people connect in India, particularly addressing challenges faced by individuals, especially women, in tier 2 cities.
We're committed to building a safe and secure online community for the next billion users of Bharat. We have made significant investments in both human and machine-based moderation to swiftly and effectively remove harmful content creators before they impact our community.
Bangalore 
Freshers 
Salary not disclosed 
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Diploma, BBA/BBM, 12th Pass (HSE)
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Freshers
Salary not disclosed
10th Pass (SSC) 
