Urgent hiring for Telecaller

Addpay Services Private Limited

3+ Years

15000 - 35000 Monthly

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Posted: 10 Oct 24

Job Description

JOB DESCRIPTION FOR TELECALLER

We are looking for an enthusiastic and engaged telecaller to boost our sales by reaching out to our current and potential clients. For this, you need to obtain the list of individual information and source the data for additional members from the targeted audience.

Skills Requirements:

Excellent communication skills, both written and verbal.
3+ years of experience as a telecaller or any similar role.
Strong customer service skills and the ability to handle difficult situations with tact and professionalism and work independently and as part of a team
Comfort with using computers and inputting data quickly and accurately while interacting via various channels, such as live chat, emails, social media and direct calls.

Modifying sales pitches in response to customer demand and acquiring and retaining contact information databases.
Contacting current and potential clients to inform them regarding the product and service by answering all queries and questions regarding the company and product.
Keeping the customer database maintained and updated and processing orders accurately.
Handling grievances and facilitating companies’ sales by going the extra mile and meeting a sales quota.
Keeping a record of all the sales calls and notes of useful information.
Put forward suggestions in accordance with the requirements of the consumer.
Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action.

Answer customer calls and provide timely and accurate information about our products and services
Respond to customer inquiries and complaints in a professional and courteous manner
Take orders and process payments over the phone

Responsibilities

Handling Inbound and Outbound Calls and making calls to potential customers to promote products or services.

Providing Information and Assistance about products, services, and company policies. They should also be able to assist customers with problems or issues they may be experiencing.

Resolving Customer Complaints and Concerns and to resolve any issues in a satisfactory manner. This may involve escalating the issue to a higher level of support or working with other departments to find a solution.

More information about this Urgent hiring for Telecaller Job

Please go through the below FAQs to get all answers related to the given Urgent hiring for Telecaller job

What are the job requirements to apply for this Urgent hiring for Telecaller job position?
- Ans: A candidate must have a minimum of 3+ year experience as an Urgent hiring for Telecaller

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BCA, BSc, Other Graduate
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 35000 Monthly. The Salary will depend on the interview. This Urgent hiring for Telecaller is a Full Time in Gurgaon.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Urgent hiring for Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Urgent hiring for Telecaller position?
- Ans: There are immediate 1 job openings for Urgent hiring for Telecaller in our Organisation.