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Urgent Opening For Customer Support Trainee Jobs Opening in Envecon Group at Vikhroli, Mumbai

Urgent Opening for Customer Support Trainee

Envecon Group
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, BSc, MCA, Master in Marketing, BMS
Apply Now

Posted: 24 Dec 24

Job Description

Role and responsibilities:
Deliver technical support by responding to the customer inquiries and resolving issues related to software products in a professional and timely manner.
Actively listen to the customer complaints, empathize with their concerns, and take appropriate action to effectively resolve issues.
Collaborate with the internal teams and external customers to urgently and accurately troubleshoot and resolve the reported problems, while escalating complex issues to the relevant departments when needed.

Preferred candidate profile: Exceptional verbal and written communication skills, with the ability to clearly and concisely explain technical information to the non-technical clients.
Willing to do work in rotational shifts.

More information about this Urgent Opening for Customer Support Trainee Job

Please go through the below FAQs to get all answers related to the given Urgent Opening for Customer Support Trainee job

  1. What are the job requirements to apply for this Urgent Opening for Customer Support Trainee job position?
    • Ans: A candidate must have a minimum of fresher as an Urgent Opening for Customer Support Trainee

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, BSc, MCA, Master in Marketing, BMS

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This Urgent Opening for Customer Support Trainee is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the Urgent Opening for Customer Support Trainee position?
    • Ans: There are immediate 1 job openings for Urgent Opening for Customer Support Trainee in our Organisation.

Job Particulars

Education B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, BSc, MCA, Master in Marketing, BMS
Who can apply Freshers
Hiring Process Walk - In, Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id2586354
Job Category Tech Support
Locality Address Vikhroli
Country India

About Company

Envecon is at the forefront of digitization and prides itself on being the most customer-centric and technology-forward operational software provider to the ports and terminals industry. We have created a platform that goes far beyond product features and benefits. Our state-of-the-art solution platform combines industry best practices with innovative technologies and world-class services. Envecon transforms the way how multi-purpose ports, terminals and intermodal depots optimize their operational cargo flows, eliminate inefficient processes and boost business performance of all the stakeholders.

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