Virtual Field Supervisor Jobs Opening in Hammer Head Global Solutions Private Limited at Janakpuri, Gurgaon, Noida, Delhi
Job Description
Job Summary
Our growing business is looking for a skilled problem solver to join our team as Virtual Field Supervisor. We need an enthusiastic individual who can listen to field employees’ issues and then offer unique and innovative solutions to each other problems. The successful candidate for this role will have a strong command of the company’s customer service policies, and be well-trained in industry knowledge that can be critical for offering quick and accurate assistance to employees.
Responsibilities and Duties
1. Call filed employees/clients (based in the US) to perform security checks.
2. Answers incoming calls regarding issues, service questions, and general client concerns.
3. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
4. Update information in the service database/report during and after each call.
5. Work with the management team to stay updated on industry knowledge and be informed of any changes in company policies.
6. Impact the company’s bottom line by problem-solving and turning frustrated clients into repeat customers.
7. Establish and manage communication with corporate, Clients, staff, and management.
8. Ensure effective telephone and email communications both internally to maintain a professional image.
9. Organize and prioritize office tasks to fulfill all administrative requirements.
10. Coordinate meetings with the US team.
11. Participate as needed in special department projects.
Qualifications and skills
1. Graduation or Equivalent
2. Prior customer service experience is a plus.
3. Time management
4. Collaboration skills
5. Problem-Solving/ Analysis
6. Personal effectiveness/credibility
7. Excellent communication and interpersonal skills
8. Technical capacity; Good knowledge of MS Office & Google products.
Benefits
All benefits will be mentioned in the Offer letter.
Job type: Full-time
More information about this Virtual Field Supervisor Job
Please go through the below FAQs to get all answers related to the given Virtual Field Supervisor job
- What are the job requirements to apply for this Virtual Field Supervisor job position?
- Ans: A candidate must have a minimum of fresher as an Virtual Field Supervisor
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
- What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 24000 Monthly. The Salary will depend on the interview. This Virtual Field Supervisor is a Full Time in Gurgaon, Noida, Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Virtual Field Supervisor is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Virtual Field Supervisor position?
- Ans: There are immediate 1 job openings for Virtual Field Supervisor in our Organisation.
Job Particulars
About Company
Hammer Head Global Solutions Private Limited
