Voice Process Executive Jobs Opening in Om Sharaa Infotech at Bommanahalli, HSR, Marathahalli, Bangalore
Voice Process Executive
Job Description
We are looking for a dynamic and enthusiastic Voice Process Executive to join our team. As part of our Voice Process, you will be responsible for interacting with customers, addressing their queries, and providing exceptional customer service. This role requires excellent communication skills, a professional attitude, and the ability to work in a fast-paced environment.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
More information about this Voice Process Executive Job
Please go through the below FAQs to get all answers related to the given Voice Process Executive job
- What are the job requirements to apply for this Voice Process Executive job position?
- Ans: A candidate must have a minimum of fresher as an Voice Process Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Voice Process Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Voice Process Executive position?
- Ans: There are immediate 1 job openings for Voice Process Executive in our Organisation.